Our use of social media
Transport North East works on behalf of the North East Joint Transport Committee. We cover the seven North East local authority areas of Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland.
We use our social media channels to update stakeholders on our latest news, jobs, events, strategies and/or policies, campaigns and public consultations. We also share relevant news from partners or information we feel would be helpful for our followers. We endeavour to provide timely updates as soon as we are able to do so.
Transport North East operates several social media accounts including:
- Transport North East – Twitter
- Transport North East – Facebook
- Transport North East – LinkedIn
- Go Smarter, Go Active – Twitter
- Go Smarter, Go Active – Facebook
- Go Smarter, Go Active – Instagram
- Tyne Pedestrian and Cyclist Tunnels – Facebook
- Tyne Pedestrian and Cyclist Tunnels – Twitter
We update social media as required within office hours. On occasion we may post over a weekend if something is particularly urgent, and we may schedule some posts.
Most online communities have their own rules and guidelines, which we will always follow. We reserve the right to remove/hide any contributions that break the rules or guidelines of the relevant community.
If you comment on our social channels we ask that you:
- keep all content civil, tasteful and relevant
- do not swear
- do not post don’t post anything that is unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
- Do not post content copied from elsewhere, for which you do not own the copyright
- Do not post the same message, or very similar messages, more than once (also called “spamming”).
- do not publicise your, or anyone else’s, personal details such as contact information
- do not impersonate someone else
- do not advertise goods or services
We may hide comments or block users which we feel do not keep to the rules above.
Pre election period
In the six-week run up to an election – local, general or European – councils have to be careful not to do or say anything that could be seen to support any political party or candidate. The period is known as a pre election period.
We will continue to publish important announcements using social media, but may have to remove responses if they are overtly party political.