Transport North East

Adults can now get a cheaper all day bus ticket to use across the North East* – and you can use it on the Metro and Shields Ferry too!

Adults can now travel all day, anywhere, with new more affordable day tickets. Many tickets offer a major cost-saving when compared to the existing product – such as the brand new region-wide ticket saving a whopping 46% each day (£5.90 cost saving). 

*Terms and conditions apply.

Northumberland

Day tickets for unlimited bus travel in Northumberland are just £5.

Tyne and Wear

Day tickets for unlimited travel on bus, Metro, Ferry, and the Northern Rail services between Blaydon and Sunderland in Tyne and Wear are just £6.

County Durham

Day tickets for unlimited bus travel in County Durham are just £4.

For just £6.80 you can travel all day across Northumberland, Tyne and Wear, and County Durham on any bus, the Metro, Shields Ferry, and the Northern Rail services between Blaydon and Sunderland.

Adult Fares Terms and Conditions

Cheaper options may be available for your travel today, please check with the operator of your chosen service to compare prices.  All tickets are non-refundable and must be replaced if lost or damaged. All tickets are also subject to the relevant operators’ conditions of carriage. These fares may not be available on a small number of services such as tour buses and match day services. If you’re 21 and under, check out our offers for you here.

Product Details

ProductEligibilityValidityZone
Northumberland Day RoverNo eligibility criteria.Valid for unlimited travel for the day of purchase on eligible local bus services.Valid within the Northumberland County Council area only.
Durham Day RoverNo eligibility criteria.Valid for unlimited travel for the day of purchase on eligible local bus services.Valid within the Durham County Council area only.
Tyne & Wear Day RoverNo eligibility criteria.Valid for unlimited travel for the day of purchase on eligible local bus services, The Tyne and Wear Metro, Shields Ferry Services and the Northern Rail services between Blaydon and Sunderland.Valid within the Tyne and Wear area only.
TNE Day SaverNo eligibility criteria.Valid for unlimited travel for the day of purchase on eligible local bus services, The Tyne and Wear Metro, Shields Ferry Services and the Northern Rail services between Blaydon and Sunderland.Valid within Tyne and Wear, Durham County Council area and Northumberland County Council areas only.

Terms of use

  1. Day Rover’s only allow travel within each zone named in the ticket
    1.1. The TNE Zone is defined as Northumberland, Durham, and Tyne & Wear.
    1.2. If the service partially operates outside of the TNE Zone, the products are only valid for parts of the journeys that are wholly within that zone. 
  2. Where a ticket has been generated with a QR code this should be scanned for all subsequent journeys, where possible.
    2.1 If your ticket does not have a QR code then the ticket should be presented to drivers for all subsequent journeys.
  3. All tickets are non-refundable and must be replaced if lost or damaged.
  4. All tickets are subject to the relevant operators’ conditions of carriage.
  5. Ticket holders do not have precedence over other passengers.
  6. In the event of a suspension of services because of strikes, labour disputes, emergency or adverse weather conditions, reasonable refunds or extension of validity of pre-purchased tickets may be considered but the decision will be entirely at the discretion of the company. Refunds will not be made in respect of days on which it can reasonably be foreseen that no service or a replaced service will be provided, or days on which the company has advertised a reduction or suspension of service such as Christmas Day and New Year’s Day.

Which bus services can I use these tickets on?

Most operators in the Durham, Northumberland, and Tyne and Wear regions are participating in the scheme and the products are valid on the majority of services. There are a limited number of services where these products will not be valid including tour buses, match day services and some school services.

Where can I purchase tickets?

Tickets can be purchased in advance online or through operators apps as well as being able to purchase on the bus – just ask the driver for the named ticket above.

Products that are valid in the Tyne and Wear area will be available to purchase on Metro ticket machines also
.

How do I use a Day ticket?

This will depend on which operator you are travelling with and the type of ticket machine they have.

Where a QR code is generated on your ticket this should be scanned on services where ticket machines facilitate this. If the ticket purchased does not have a QR code, just show the ticket to the driver on all subsequent trips.

Go North East and Arriva services have ticket machines where QR codes will be printed and scanned for each journey.

Tickets purchased through Stagecoach and Metro will not produce QR codes.

Is it cheaper to buy Day tickets than a Return?

This will vary depending on your travel plans. You are advised to check with your operator or where possible use a journey planner to compare prices depending on your travel requirements. The NTL Day tickets have been reduced. 

How many journeys can I do with these tickets?

There is no limit on the number of journeys which can be made within the validity of your travel ticket – so the more journeys you make, the more money you will save!

What if I am not sure how many journeys I will do in a day?

A ticket cannot be re-issued during its validity and therefore a decision needs to be made in advance of purchasing your ticket as to which product will offer the best value.

In 2024 we are aiming to implement smart capping which will enable flexibility so the best value fare will be calculated automatically for the user.

How do I use my ticket at the Metro barrier?

If you have purchased your ticket elsewhere, you can simply show your ticket to the staff at the ticket barriers and they will let you through. Metro staff are aware of the ticket type and that it can be issued by the bus operators.

Can I take kids for free using this ticket?

You can currently take the kids for free on the Metro and the Shields Ferry. This is not currently available on bus, unless specific operators are running a short term offer which will be promoted via that operator.

Why are these tickets being introduced?

The Enhanced Partnership consists of local transport authorities and bus operators working together to enhance the bus network and improve services across the North East. These fares initiatives are being delivered through money awarded to the region through our Bus Service Improvement Plan. The scheme is funded until March 2025.

Is there any consideration for if I live near the boundary of one zone?

The Enhanced Partnership is continuing to collaborate on boundary areas and is aiming to introduce more flexibility for journeys that originate near a county border and cross into the next area. For the time being this is not part of the scheme, therefore the regionwide ticket may be the best option.

What ticket do I require if my service crosses into a different local authority area?

Each ticket is only valid within its respective area defined by the Tyne and Wear, Northumberland, and Durham County local authority areas. If your journey goes from one of these areas to another, then the TNE Day Saver may be the best valued day product and would be the only BSIP adult ticket that is eligible.

The following table outlines some clarifications and exceptions that have been made where a service briefly crosses into a different local authority area:

ServiceRouteTicket Eligibility
4Heworth – Houghton-le-springT&W Day Rover eligible for full route when purchased in T&W, if boarding in County Durham customer must buy Durham Day Rover or TNE Day Saver if journey extends into T&W
28


Chester le Street – Newcastle
T&W Day Rover eligible for journeys as far as Birtley Station Lane Brickworks. Durham Day Rover eligible for journeys as far as Birtley Station Lane Brickworks. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver. 



29



Chester le Street – Newcastle
T&W Day Rover eligible for journeys as far as Kibblesworth. Durham Day Rover eligible for journeys as far as Ouston. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver. 
37


Newcastle – Cramlington
T&W Day Rover eligible for journeys as far as Dudley Lane – Northern Terrace. Northumberland Day Rover is eligible for journeys as far as Dudley Lane-Northern Terrace. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver. 
59


Durham – Hartlepool
Durham Day and TNE Day Saver’s only applicable for journeys wholly within TNE zone. If boarding or alighting outside of zone the products are not valid.
61Sunderland – PeterleeT&W Day Rover eligible for journeys between Sunderland and Easington Lane. Durham Day Rover eligble for journeys between Peterlee and Seaham Grange Grange Mount House. If travelling from Tyne & Wear south of Easington Lane the only valid BSIP adult fare would be the TNE Day Saver. If travelling from County Durham north of Seaham Grange the only valid BSIP adult fare would be the TNE Day Saver.
65Durham – SeahamDurham Day Rover eligible for full route when purchased in County Durham, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends in County Durham.
71Chester le Street – SeahamDurham Day Rover eligble for full route when purchased in County Durham, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends into County Durham.
681Birdoswald – AlstonNorthumberland Day Rover and TNE Day Saver’s only applicable for journeys wholly within TNE Zone. If boarding or alighting outside of zone the products are not valid.
685Carlisle – NewcastleT&W Day Rover valid for journeys to Frenchmans Row, Northumberland Day Rover valid between Frenchman’s Row – Greenhead. TNE Day Saver eligible for journeys wholly within TNE Zone. If boarding or alighting outside of zone the products are not valid.
686Wylam – PrudhoeNorthumberland Day Rover eligible for full route when purchased in Northumberland, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends in Northumberland.
933Team Valley – Rowlands GillT&W Day Rover eligible for full route when purchased in T&W, if boarding in County Durham customer must buy Durham Day Rover or TNE Day Saver if journey extends into T&W.
57AAshington – North ShieldsNorthumberland Day Rover eligible for journeys as far as Holywell village (Nursery). T&W Day Rover eligible for journeys as far as Annitsford Front Street. TNE Day Saver eligible for entire route. If travelling from Tyne & Wear north of Annitsford Front Street the only valid BSIP adult fare would be the TNE Day Saver. If travelling from Northumerbland south of Holywell village (Nursery) the only valid BSIP adult fare would be the TNE Day Saver.
84/84ADarlington – Barnard CastleDurham Day Rover and TNE Day Saver eligible for journeys as far as Ingleton Garths. If boarding or alighting outside of zone the products are not valid.
AD122Hexham – HaltwhistleNorthumberland and TNE Day Saver valid for entire route.
X77, X78, X79Newcastle – PontelandNorthumberland and T&W Day Rover’s eligible for journeys as far as Airport in either direction. Journeys north of airport starting in T&W will require a TNE Day Saver. Journeys south of airport starting in Northumberland will require a TNE Day Saver.

How do I know which local authority area I am in?

Bus location tracking on ticket machines means customers are only able to purchase tickets eligible for the area in which they board. For example if you board a bus in Durham County that is travelling to Tyne & Wear, you will only be able to purchase a Durham County or TNE Day Saver when you board the bus.

What if I lose my ticket?

Tickets are non-refundable and will not be replaced.

Will I be offered the product(s) where my journey starts in the North East but ends in a different region?

No. The products are only available for customer journeys that are wholly in the Tyne and Wear, Durham County Council and Northumberland County Council areas.

Operators taking part in the scheme

Go North East